Digital Engagement

We continuously nurture, improve, and enrich relationships on social media. But we also support companies when they are facing calamities. RIFF provides service and sales-oriented social engagement services.


Digital Engagement Strategy

Highly qualified and communicatively intelligent colleagues offer advice and create high-quality interactions with your clients. RIFF develops empathic, creative, and safe social media interaction strategies, which contribute to your positive image.
  • Social Media Engagement Workshop
  • Social Media Engagement Strategy
  • Social Media Engagament Roadmap


We love to be your voice on social media! This is done in a social, service-oriented fashion, but it can also have a commercial character. This will result in a good reputation, an enthusiastic fan base, and passionate ambassadors.
  • Community Management
  • Creative Moderation
  • Lead generation
  • Social Service, Sales & Branding
  • International Social Service


RIFF monitors closely what happens on social media and within online communities. We will keep you informed about this in a very clear way and we can propose possible improvements. This way, you can build up a successful relationship with your fans.
  • Quick scans
  • Listening
  • Reporting
  • Quality Monitoring (multilingual)
  • Social Media Tools
  • Customer Relationship Management